Care Beyond
Built for the journey between two countries.
Cross-border care in one record — the case, the clinical file, the money and every conversation, from the first message to recovery at home.
Sixteen stages. Seven changes of hands. No single place that holds them.
A cross-border case lives in six places at once: a WhatsApp thread on a coordinator's phone, a shared inbox, a folder of scans, a spreadsheet of prices, the hospital's own system, and somebody's memory. Nobody can say where a case is, or who holds it, without asking three people. Prices are renegotiated from scratch every time because nothing remembers the last one. And when a coordinator leaves, a working corridor leaves with them.
Built for care that crosses a border.
One case, one owner
Every case carries a named owner and a clock at each of its sixteen stages, and an incomplete file cannot advance.
WhatsApp-native
The family never installs anything. Messages and calls arrive on the channel they already use and land in the case, translated for the team with the original kept.
The clinical file, versioned
Reports, passports, visas and letters held once, access-controlled, never asked for twice. The teleconsult is recorded against the case.
Quotation on contracted rates
Priced from hospital rate cards, itemised, with the exclusions written down before the family is asked for anything.
A ledger for every case
Deposit, payments, refunds and hospital settlement, per case, so the money is as traceable as the treatment.
Aftercare to ninety days
Follow-up scheduled at seven, thirty and ninety days, and the outcome recorded against the hospital that delivered it.
A recorded handover at every change of owner, from the first message to the last follow-up.
A case changes hands seven times between the country partner, the team in India, and the doctors and hospitals who treat. Each handover happens in the system and needs the receiving owner to accept it — including at the two points a case historically leaks, between the quote and the deposit, and between the deposit and the visa filing. What is left behind is a single unbroken thread: who held the case, when, and what they did with it.
Two assets a vendor cannot buy.
Running cases produces two assets a vendor cannot buy, and both compound with every case. Real, settled prices, so a quotation stops being a negotiation from zero. And outcomes attached to the hospital that delivered them, so a family choosing between hospitals can be shown what happened to the people who went before them.
Trust is a requirement, not a badge.
India's DPDP Act makes the operator a data fiduciary from the first patient record. These are in the specification, not the brochure.
- Consent captured at intake in a language the patient reads, with a record of what was consented to and when
- Consent revocable, with the effect of revocation defined
- Encryption in transit and at rest
- Role-based access — the driver does not see medical reports
- Retention schedule, with defined deletion, not indefinite storage
- Breach detection and a notification path
- Every third-party processor — cloud, WhatsApp provider, telehealth partner or Primary Care Physician, interpreters — under a written data processing agreement
As at 11 September 2026 the software is in build. The first release carries one case end to end before the first patient travels, and it runs the CuroNiks corridor before it opens to anyone else.
See Care Beyond run a live corridor.
Care Beyond is a CuroNiks initiative, built and operated by Neuroniks Systems Private Limited.